§ 3 Prices, Payment Conditions, and Shipping Costs

(1) The prices stated in the respective offers as well as the shipping costs are net prices. They do not include statutory value-added tax.

(2) The applicable shipping costs are not included in the purchase price; they are calculated separately unless free shipping has been promised. Further details can be found under a correspondingly designated button on our website or in the respective offer.

(3) If delivery is made to countries outside the European Union, additional costs may be incurred by us, such as customs duties, taxes, or money transfer fees (bank transfer or exchange rate fees of credit institutions), which are to be borne by you.

(4) Costs incurred for money transfer (transfer or exchange rate fees charged by credit institutions) are to be borne by you in cases where the delivery is made to an EU member state but the payment was initiated outside the European Union.

(5) You have the payment options displayed under a correspondingly designated button on our website or in the respective offer. Unless otherwise stated for individual payment methods or on the invoice, payment claims from the concluded contract are due for immediate payment. The deduction of discounts is only permitted if expressly stated in the respective offer or on the invoice.

(6) SEPA Direct Debit (Basic and/or Corporate Direct Debit) When paying by SEPA basic direct debit or SEPA corporate direct debit, you authorize us by issuing a corresponding SEPA mandate to collect the invoice amount from the specified account. The direct debit will be collected within 1-5 days after the contract is concluded. The deadline for the advance notice (pre-notification) is shortened to 5 days before the due date. You are obliged to ensure that there are sufficient funds in the account by the due date. In the event of a chargeback due to your fault, you must bear the resulting bank fee.

§ 4 Delivery Conditions

(1) The estimated delivery time is stated in the respective offer. Delivery dates and delivery periods are only binding if confirmed by us in writing. In the case of payment in advance by bank transfer, the goods will only be shipped after the full purchase price and shipping costs have been received by us.

(2) If a product ordered by you is unexpectedly unavailable for reasons not attributable to us despite the timely conclusion of an adequate covering transaction, you will be promptly informed of the unavailability and any payments already made will be refunded immediately in the event of cancellation.

(3) Shipment is at your own risk. If you wish, shipment can be made with appropriate transport insurance, the costs of which are to be borne by you.

(4) Partial deliveries are permitted and can be invoiced separately by us, provided that this does not result in additional costs for shipping.

§ 5 Warranty

(1) The warranty period is one year from delivery of the goods. The shortening of the period does not apply to:

• damages caused by us which are attributable to the breach of life, body, or health and in the case of other damages caused intentionally or by gross negligence;
• if we have fraudulently concealed the defect or have assumed a guarantee for the condition of the item;
• for items that have been used for a building in accordance with their normal use and have caused its defectiveness;
• for statutory recourse claims that you have against us in connection with defect rights.

(2) Only our own statements and the product description provided by the manufacturer are agreed as the quality of the item, not other advertising, public praise, or statements by the manufacturer.

(3) In the event of defects, we provide warranty by remedying the defect or delivering a replacement at our discretion. If the defect correction fails, you may demand a reduction in price or withdraw from the contract at your option. The defect correction is deemed to have failed after the second unsuccessful attempt if nothing else results in particular from the nature of the item or the defect or other circumstances. In the case of rectification, we are not obliged to bear the increased costs resulting from the shipment of the goods to a location other than the place of performance, provided that the shipment does not correspond to the intended use of the goods.

§ 6 Right of Retention, Reservation of Title

(1) You may only exercise a right of retention insofar as it concerns claims from the same contractual relationship.

(2) We reserve ownership of the goods until all claims from the ongoing business relationship have been settled in full. Before the transfer of ownership of the reserved goods, pledging or transfer by way of security is not permitted.

(3) You may resell the goods in the ordinary course of business. In this case, you hereby assign to us all claims arising from the resale in the amount of the invoice amount, we accept the assignment. You are further authorized to collect the claim. However, if you fail to properly fulfill your payment obligations, we reserve the right to collect the claim ourselves.

(4) In the event of connection and mixing of the reserved goods, we acquire co-ownership of the new item in the ratio of the invoice value of the reserved goods to the other processed items at the time of processing.

(5) We undertake to release the securities to which you are entitled at your request to the extent that the realizable value of our securities exceeds the secured claim by more than 10%. The choice of securities to be released is ours.

§ 7 Choice of Law, Place of Performance, Jurisdiction

(1) German law applies, excluding the UN Sales Convention.

(2) The place of performance and jurisdiction is our registered office, provided that you are a merchant, a legal entity under public law, or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU.

Customer Information

1. Identity of the Provider

Krautz Ironz GmbH Garstedter Weg, 212 22455 Hamburg Germany Phone: 040 - 847 07 823 Email: info@krautz-ironz.de

1. Information on Conclusion of the Contract

The technical steps to conclude the contract and the conclusion of the contract itself, as well as the correction options, are carried out in accordance with § 2 of our General Terms and Conditions (Part I).

1. Contract Language, Storage of Contract Text

3.1. The contract language is German.

3.2. The complete contract text is not stored by us. Before submitting the order or inquiry, the contract data can be printed out or electronically saved using the print function of the browser.

These terms and conditions and customer information were created by the legal experts of the Händlerbund specializing in IT law and are continuously checked for legal compliance. Händlerbund Management AG guarantees the legal certainty of the texts and is liable in the event of warnings. Further information can be found at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service. (https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service)

Last updated: 01.10.2023